Shipping Policy

Last updated: October 20th, 2025

Estimated Delivery Time

We do our best to process and ship your order as quickly as possible. Here’s what to expect:

  • Processing time: 1–3 business days after your order is placed
  • Shipping time: 8–12 business days on average

Orders placed on Friday evenings or weekends may take a little longer to process. You’ll receive a confirmation email once your package has shipped.

Shipping Costs

Shipping is always free. We cover all standard delivery costs — no minimum spend required.

How to Place an Order

Placing an order is easy:

  1. Choose your item and click "Add to cart"
  2. Click "Checkout" when ready
  3. Enter your shipping details carefully
  4. Click "Continue to shipping" to review your address
  5. Click "Continue to payment" and choose your payment method
  6. Click "Complete order" to finalise the purchase

All payment options are secure (SSL encrypted).

Shipping Process

To keep our prices fair and reduce environmental impact, we sometimes ship in larger batches. This means we may collect orders before sending them out together.

Note: Like many online stores, we are currently facing high volumes and occasional delays. Please allow some flexibility with delivery times.

If you need urgent shipping, email us at support@oakhavenlondon.com and we’ll try to help!